Privacy Policy

We collect information you provide directly to us — such as your name, email, phone number, country of residence, and trip preferences — when you submit an enquiry, subscribe to our newsletter, or correspond with us.

We may also collect limited technical information automatically, including IP address, browser type and pages viewed, in order to operate and improve the website.

We use your information to respond to enquiries, design and operate your itinerary, send journey-related communications, and — where you have opted in — share occasional field notes and openings.

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

We share information only with the camps, lodges, transport operators and guides necessary to deliver your journey, and with service providers who help us run the website and reply to you (for example, email and database hosting).

We may disclose information where required by law, or to protect the rights and safety of our guests, staff or partners.

We retain enquiry data for as long as is reasonably necessary to plan your journey, maintain records required by law, and resolve any disputes. You may request deletion at any time, subject to legal retention obligations.

Depending on your jurisdiction, you may have the right to access, correct, export or delete the personal information we hold about you, and to withdraw consent where processing is based on consent.

To exercise any of these rights, write to us at the contact address below. We will respond within a reasonable period.

The website uses a small number of cookies and similar technologies, primarily to remember your preferences and to understand aggregate visitor patterns. You can control cookies through your browser settings.

We use industry-standard safeguards to protect personal information in transit and at rest. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Because our guests, camps and partners span multiple countries, your information may be processed outside your country of residence. Where required, we put in place appropriate safeguards for such transfers.

Our website and services are intended for adults. We do not knowingly collect information from children under 16 without parental consent, typically provided through a parent or guardian planning a family journey.

We may update this policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, by notifying you directly.

For any privacy question or request, please write to explore@gaiatales.com or by post to L-16/, 2, DLF Phase 2, Sector 25, Gurugram, Haryana 122002, India.